Description

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Classification

CVE ID: CVE-2025-5957

CVSS Base Severity: MEDIUM

CVSS Base Score: 5.3

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Affected Products

Vendor: rcatheme

Product: Guest Support – Complete customer support ticket system for WordPress

References

https://nvd.nist.gov/vuln/detail/CVE-2025-5957
https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133
https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736
https://plugins.trac.wordpress.org/changeset/3322664/

Timeline