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CVE-2025-48880: FreeScout has Race Condition When Deleting Users

6.6 CVSS

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Classification

CVE ID: CVE-2025-48880

CVSS Base Severity: MEDIUM

CVSS Base Score: 6.6

CVSS Vector: CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H

Problem Types

CWE-362: Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition')

Affected Products

Vendor: freescout-help-desk

Product: freescout

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.05% (probability of being exploited)

EPSS Percentile: 14.06% (scored less or equal to compared to others)

EPSS Date: 2025-06-16 (when was this score calculated)

References

https://nvd.nist.gov/vuln/detail/CVE-2025-48880
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f
https://github.com/freescout-help-desk/freescout/commit/3f5bb2841f7de3303bc3cb00930a28440754d122

Timeline