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CVE-2025-48489: FreeScout Vulnerable to Stored XSS

4.8 CVSS

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.

Classification

CVE ID: CVE-2025-48489

CVSS Base Severity: MEDIUM

CVSS Base Score: 4.8

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Problem Types

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Affected Products

Vendor: freescout-help-desk

Product: freescout

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.03% (probability of being exploited)

EPSS Percentile: 5.98% (scored less or equal to compared to others)

EPSS Date: 2025-06-16 (when was this score calculated)

References

https://nvd.nist.gov/vuln/detail/CVE-2025-48489
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqjf-f566-485j

Timeline