FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the cross-site scripiting (XSS) vulnerability is caused by the lack of input validation and sanitization in both \Session::flash and __, allowing user input to be executed without proper filtering. This issue has been patched in version 1.8.180.
CVE ID: CVE-2025-48486
CVSS Base Severity: MEDIUM
CVSS Base Score: 5.4
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Vendor: freescout-help-desk
Product: freescout
EPSS Score: 0.03% (probability of being exploited)
EPSS Percentile: 6.94% (scored less or equal to compared to others)
EPSS Date: 2025-06-16 (when was this score calculated)