CVE-2025-48482: FreeScout Has Business Logic Errors
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
Classification
CVE ID: CVE-2025-48482
CVSS Base Severity: MEDIUM
CVSS Base Score: 4.3
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Problem Types
CWE-841: Improper Enforcement of Behavioral WorkflowAffected Products
Vendor: freescout-help-desk
Product: freescout
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.03% (probability of being exploited)
EPSS Percentile: 7.52% (scored less or equal to compared to others)
EPSS Date: 2025-06-17 (when was this score calculated)
References
https://nvd.nist.gov/vuln/detail/CVE-2025-48482https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf