CVE-2025-48481: FreeScout Has Business Logic Errors
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.
Classification
CVE ID: CVE-2025-48481
CVSS Base Severity: MEDIUM
CVSS Base Score: 6.1
CVSS Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N
Problem Types
CWE-841: Improper Enforcement of Behavioral WorkflowAffected Products
Vendor: freescout-help-desk
Product: freescout
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.05% (probability of being exploited)
EPSS Percentile: 15.42% (scored less or equal to compared to others)
EPSS Date: 2025-06-17 (when was this score calculated)
References
https://nvd.nist.gov/vuln/detail/CVE-2025-48481https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7