Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

Classification

CVE ID: CVE-2025-48478

CVSS Base Severity: MEDIUM

CVSS Base Score: 4.9

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Affected Products

Vendor: freescout-help-desk

Product: freescout

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.04% (probability of being exploited)

EPSS Percentile: 9.97% (scored less or equal to compared to others)

EPSS Date: 2025-06-17 (when was this score calculated)

References

https://nvd.nist.gov/vuln/detail/CVE-2025-48478
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fqjj-79j2-8qx6
https://github.com/freescout-help-desk/freescout/commit/d2048f59a899dbcfc9a71bb98549ead81cdb62a5

Timeline