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CVE-2025-24389: SMTP Password will be shown in cleartext on some SMTP errors
6.3
CVSS
Description
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Classification
CVE ID: CVE-2025-24389
CVSS Base Severity: MEDIUM
CVSS Base Score: 6.3
Affected Products
Vendor: OTRS AG
Product: OTRS
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.04% (probability of being exploited)
EPSS Percentile: 11.72% (scored less or equal to compared to others)
EPSS Date: 2025-02-25 (when was this score calculated)