Description

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

Classification

CVE ID: CVE-2025-21628

CVSS Base Severity: CRITICAL

CVSS Base Score: 9.1

Affected Products

Vendor: chatwoot

Product: chatwoot

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.04% (probability of being exploited)

EPSS Percentile: 11.48% (scored less or equal to compared to others)

EPSS Date: 2025-02-07 (when was this score calculated)

References

https://github.com/chatwoot/chatwoot/security/advisories/GHSA-g8f9-hh83-rcq9
https://github.com/chatwoot/chatwoot/commit/b34dac7bbe3c910186083b680e51aad5ea60b44b

Timeline