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CVE-2025-21516: Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected...

8.1 CVSS

Description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Classification

CVE ID: CVE-2025-21516

CVSS Base Severity: HIGH

CVSS Base Score: 8.1

Affected Products

Vendor: Oracle Corporation

Product: Oracle Customer Care

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.04% (probability of being exploited)

EPSS Percentile: 11.7% (scored less or equal to compared to others)

EPSS Date: 2025-02-19 (when was this score calculated)

References

https://www.oracle.com/security-alerts/cpujan2025.html

Timeline