CVE-2025-20273: Cisco Unified Intelligent Contact Management Enterprise Cross-Site Scripting vulnerability
Description
A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.
This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.
Classification
CVE ID: CVE-2025-20273
CVSS Base Severity: MEDIUM
CVSS Base Score: 6.1
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Affected Products
Vendor: Cisco
Product: Cisco Unified Intelligent Contact Management Enterprise
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.02% (probability of being exploited)
EPSS Percentile: 3.76% (scored less or equal to compared to others)
EPSS Date: 2025-06-06 (when was this score calculated)
References
https://nvd.nist.gov/vuln/detail/CVE-2025-20273https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg