Description

An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.

We have already fixed the vulnerability in the following version:
Helpdesk 3.3.3 and later

Classification

CVE ID: CVE-2024-50394

CVSS Base Severity: HIGH

CVSS Base Score: 7.7

CVSS Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Affected Products

Vendor: QNAP Systems Inc.

Product: Helpdesk

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.07% (probability of being exploited)

EPSS Percentile: 18.58% (scored less or equal to compared to others)

EPSS Date: 2025-04-05 (when was this score calculated)

References

https://nvd.nist.gov/vuln/detail/CVE-2024-50394
https://www.qnap.com/en/security-advisory/qsa-25-05

Timeline