An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVE ID: CVE-2024-43446
CVSS Base Severity: LOW
CVSS Base Score: 3.5
Vendor: OTRS AG
Product: OTRS
EPSS Score: 0.04% (probability of being exploited)
EPSS Percentile: 11.72% (scored less or equal to compared to others)
EPSS Date: 2025-02-25 (when was this score calculated)