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CVE-2024-23791: Unnecessary data is written to log if issues during indexing occurs

4.9 CVSS

Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Classification

CVE ID: CVE-2024-23791

CVSS Base Severity: MEDIUM

CVSS Base Score: 4.9

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Problem Types

CWE-532 Insertion of Sensitive Information into Log File

Affected Products

Vendor: OTRS AG

Product: OTRS

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.11% (probability of being exploited)

EPSS Percentile: 29.71% (scored less or equal to compared to others)

EPSS Date: 2025-06-17 (when was this score calculated)

Stakeholder-Specific Vulnerability Categorization (SSVC)

SSVC Exploitation: none

SSVC Technical Impact: partial

SSVC Automatable: false

References

https://nvd.nist.gov/vuln/detail/CVE-2024-23791
https://otrs.com/release-notes/otrs-security-advisory-2024-02/

Timeline