Description

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Classification

CVE ID: CVE-2024-23790

CVSS Base Severity: LOW

CVSS Base Score: 3.5

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Affected Products

Vendor: OTRS AG

Product: OTRS

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.19% (probability of being exploited)

EPSS Percentile: 41.36% (scored less or equal to compared to others)

EPSS Date: 2025-06-27 (when was this score calculated)

Stakeholder-Specific Vulnerability Categorization (SSVC)

SSVC Exploitation: none

SSVC Technical Impact: partial

SSVC Automatable: false

References

https://nvd.nist.gov/vuln/detail/CVE-2024-23790
https://otrs.com/release-notes/otrs-security-advisory-2024-01/

Timeline