A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
CVE ID: CVE-2024-20253
CVSS Base Severity: CRITICAL
CVSS Base Score: 9.9
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:H
Vendor: Cisco
Product: Cisco Unified Contact Center Enterprise, Cisco Unity Connection, Cisco Unified Communications Manager, Cisco Unified Contact Center Express, Cisco Unified Communications Manager IM and Presence Service, Cisco Virtualized Voice Browser, Cisco Packaged Contact Center Enterprise, Cisco Unified Communications Manager / Cisco Unity Connection
EPSS Score: 1.17% (probability of being exploited)
EPSS Percentile: 77.6% (scored less or equal to compared to others)
EPSS Date: 2025-05-30 (when was this score calculated)
SSVC Exploitation: none
SSVC Technical Impact: partial
SSVC Automatable: true