CVE-2024-13607: JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Classification
CVE ID: CVE-2024-13607
CVSS Base Severity: MEDIUM
CVSS Base Score: 4.3
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Affected Products
Vendor: rabilal
Product: JS Help Desk – The Ultimate Help Desk & Support Plugin
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.05% (probability of being exploited)
EPSS Percentile: 24.57% (scored less or equal to compared to others)
EPSS Date: 2025-03-05 (when was this score calculated)
References
https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cvehttps://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110
https://plugins.trac.wordpress.org/changeset/3230977/