CVE-2024-13604: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unp...
Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Classification
CVE ID: CVE-2024-13604
CVSS Base Severity: HIGH
CVSS Base Score: 7.5
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Affected Products
Vendor: logoninc
Product: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
Exploit Prediction Scoring System (EPSS)
EPSS Score: 0.05% (probability of being exploited)
EPSS Percentile: 15.93% (scored less or equal to compared to others)
EPSS Date: 2025-05-03 (when was this score calculated)
References
https://nvd.nist.gov/vuln/detail/CVE-2024-13604https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve
https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php
https://plugins.trac.wordpress.org/changeset/3231596/