Description

The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Classification

CVE ID: CVE-2024-12443

CVSS Base Severity: MEDIUM

CVSS Base Score: 6.4

Affected Products

Vendor: crmperks

Product: CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

Exploit Prediction Scoring System (EPSS)

EPSS Score: 0.07% (probability of being exploited)

EPSS Percentile: 32.53% (scored less or equal to compared to others)

EPSS Date: 2025-02-04 (when was this score calculated)

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/a19e11e7-faa1-4e4d-87de-2454c4ad70f8?source=cve
https://plugins.trac.wordpress.org/browser/support-x/trunk/support-x.php#L210
https://wordpress.org/plugins/support-x
https://plugins.trac.wordpress.org/changeset/3207849/support-x/trunk/support-x.php

Timeline